Yes. We are a registered company operating in Rwanda.
Yes. We are a Rwandan VAT registered company under Registration No: 121 171 159.
Yes. Anyone owning a car can book a driver for their trip.
You can book a driver through any of our various platforms either by filling the booking form available on our website (online platform), or by contacting us through WhatsApp, email or a simple phone call.
Once you order a driver through our various platform, one of our Call Center customer services agents will call you for detailed information about your order and you will get a confirmation message at the end of the conversation.
Our customers are any person who is in need of our services.
Every customer is special to us and is treated with politeness and respect. But also every customer is treated in a particular way depending on
Yes. We operate 24 hours 7 days a week, all through the year.
Yes. We only require 1 hour notice for bookings within Kigali. Please note drivers are subject to availability.
Our drivers are always polite and discreet. If the passenger wishes to speak or ask questions, the driver will be happy to respond and assist if necessary.
Of course, the driver opens the doors and is also happy to help you get it and out of the car.
Yes, your driver will always help you carry your bags and luggage.
Our drivers will always drive at a safe and reasonable speed that is appropriate to the road conditions, traffic and legal speed limit.
Absolutely yes. All our drivers have signed confidentiality agreements. What is said and seen in the car stays in the car.
Absolutely not! Not only is it against the law, but attention must be paid to safe driving.
Yes. Our prices are fixed for pre-booked packages. However, if there are any additional drop-offs, pick-ups or diversions there will be additional charges.
Yes, discounts are only applied per negotiations when you hire a driver for a period above 15 days.
We accept direct cashless payments through MTN Money, Airtel Money and online payments through Visa, MasterCard, and American Express. We also accept cash payment.
Yes of course, we provide a payment receipt for every order of our services.